Frequently Asked Questions
What is Counseling On Demand?
It’s your on-the-spot mental reset. Instead of committing to months of therapy, you can book a 30- or 60-minute online session whenever life feels heavy, confusing, or overwhelming.
Think of it as a jump-start: a place to get perspective, untangle your thoughts, and walk away with practical steps you can use right now.
Who is this for?
Counseling On Demand is for people who:
Need support but don’t want or can’t commit to weekly therapy
Want a professional perspective before making a big decision
Are dealing with stress, burnout, or relationship tension and need to talk it out
Value flexibility and affordability in mental health care
If you’re looking for clarity, validation, and a game plan — this is for you.
How long are sessions?
We keep it flexible:
30 minutes → a quick check-in to reset your headspace or get guidance on one issue
60 minutes → more room to explore, process, and dive deeper into what’s happening in your world
You decide how much space you need, every time you book.
Is this confidential?
Absolutely. Sessions are HIPAA-compliant, private, and secure. Just like traditional counseling, what you share stays between you and your counselor. You get a safe space to open up — no judgment, no outside eyes.
Is COD therapy?
Not in the traditional sense.
COD is solution-focused support — designed to give you clarity and tools in the moment, without the ongoing commitment of therapy. It is also not for emergencies. If you’re in crisis, please call 911 or head to your local emergency room.
COD is also not a substitute for long-term therapy if you’re looking to work through deep, ongoing patterns. COD is a service that is offered by The Center for Counseling and Therapy Services. The Center is an NJ based therapy center that offers long term therapy for individuals, couples, families, and so much more.
Tech requirements & accessibility:
If you can stream Netflix, you can use COD.
All you need is a phone, tablet, or computer with an internet connection. Sessions are run through a secure HIPPA compliant video platform.
Cancellation policy
Life happens — we get it.
If you cancel within a 24 hour notice, you can reschedule or get a refund. Cancellations made with less than 24 hours’ notice can’t be refunded, since that slot is reserved just for you.